How we collect, use, and protect your information
When you interact with The Wood Court, we may collect personal information that you voluntarily provide, including your name, email address, phone number, mailing address, and project details. This information is gathered through our website contact forms, quote request forms, email correspondence, phone calls, and in-person showroom visits. We also automatically collect certain technical data when you visit our website, such as your browser type, device information, pages visited, and time spent on each page.
We use the information we collect to respond to your enquiries and provide requested quotes, process orders and coordinate delivery and installation services, communicate with you about products, promotions, and company updates, improve our website functionality and user experience, and maintain records of transactions and customer interactions. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information with trusted third-party service providers who assist us in operating our business. These include payment processors for handling transactions, delivery and logistics partners for product shipment, analytics providers to help us understand website usage, and communication platforms for managing customer correspondence. All third-party providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to The Wood Court.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, understand how you navigate our site, and deliver relevant content. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our website, but you will still be able to access most features.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission via SSL/TLS protocols, restricted access to personal data on a need-to-know basis, and regular review of our security practices. While we strive to protect your information, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
You have the right to access the personal information we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal information where applicable, opt out of marketing communications at any time, and withdraw consent for data processing where consent was the basis for collection. To exercise any of these rights, please contact us using the details provided below.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
The Wood Court
81 El-Hussein St, Dokki, Giza, Egypt
Phone: +20 111 757 1111
Email: info@thewoodcourt.com
This policy was last updated in April 2024. We may update this Privacy Policy from time to time. Any changes will be posted on this page.